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Cancellation Terms

    • Cancellation


      You have the right to withdraw from this contract within fourteen days without giving any reason.

      The period of revocation is fourteen days from the date on which you or a third party named by you who is not the carrier You have to take possession of the goods.

      In order to exercise your right of withdrawal, you must contact us (Espenner and Jahnke GmbH, Melchiorstr 1, 68167 Mannheim Tel .: +49 1577 378 5628 E-Mail : by means of a clear statement (eg a letter sent by post, fax or e-mail) about your decision to withdraw from this contract. You can use the attached model withdrawal form, which is not required.

      In order to maintain the cancellation period, it is sufficient for you to send the notice of exercise of the right of withdrawal before the expiry of the withdrawal period.

      Follow the revocation

      If you cancel this Agreement, we will have you all the payments we have received from you, including delivery charges (except for the additional costs arising from your choosing a different type of delivery than the one we offer, the most favorable standard delivery), immediately and at the latest within fourteen days from the day on which the notice of your cancellation of this contract has been received by us. For this repayment, we will use the same means of payment as you used in the original transaction, unless expressly agreed otherwise with you; In no case will you be charged for this repayment fees. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

      You have the goods immediately and in any event not later than fourteen days from the date on which you inform us of the cancellation of this contract, to return to us or to hand over. The deadline is met if you send the goods before the expiry of the period of fourteen days. You will bear the direct costs of returning the goods. You only have to pay for any loss of value of the goods if this loss of value is due to a handling that is not necessary for checking the nature, characteristics and functioning of the goods.

      Source: Metzler Lawyer

    • The sample withdrawal form to be attached:

      Sample Withdrawal Form

      (If you want to cancel the contract, please fill out this form and send it back.)

    • To:
      Espenner and Jahnke GmbH
      Melchiorstr. 1
      68167 Mannheim
    • Hereby I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*)
    • Ordered on (*) / received on (*)
    • Name of the consumer (s)
    • Address of the consumer (s)
    • Signature of the consumer (s) (only when notified on paper)
    • Date ___________
      (*) Delete as appropriate.


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